Keeping your bills as low as possible
• Heat and hurricanes are a fact of life in New Orleans, but we do everything we can to keep customer bills as low as possible, including keeping Entergy New Orleans rates 21% lower than the national average.
• We offer free programs to help customers with their bills – in 2024, we provided more than $380,000 in bill payment assistance and energy efficiency to help customers through our “Beat the Heat” summer campaign alone.
• As we see more frequent extreme weather and as inflation and materials costs continue to rise, we’re saving customers money by hardening and replacing infrastructure now to prevent outages and additional emergency repair costs.