Tree trimming in your neighborhood

Entergy New Orleans and City of New Orleans Parks and Parkways

Why we’re doing this work

We trim trees and clear vegetation around power lines to keep people safe and to reduce outages. Trimming protects long-term tree health by maintaining safe clearance from power lines, preventing branch damage caused by electrical contact. Pruning branches near lines also helps prevent:

Downed wires and neighborhood outages during storms
Fires or electrical hazards when branches touch lines
Longer repair times when crews can’t access equipment

What to expect

Before work begins:

You’ll receive a door hanger with the contractor’s contact name and number. In many areas, we also send automated phone notices to customers who have up‑to‑date contact information.
We coordinate with the city’s Parks and Parkways team and share our feeder maps so city partners know where we’re working.

During the work:

Crews prune branches to maintain a safe clearance around power lines.
We use proper pruning techniques that protect tree health. We do not “top” trees.
Crews set up appropriate traffic and pedestrian controls to keep sidewalks and streets safe while work is underway.

After the work:

Debris from maintained areas is hauled away the same day and covered during transport. Work sites are left clean.
Quality checks: our vegetation operations team audits completed work to ensure clean‑up and standards are met.
If you have questions or concerns, use the contact on your door hanger or call 1‑800‑ENTERGY (1-800-368-3749).

How we prune

We follow nationally recognized safety and arboricultural standards and New Orleans Parks and Parkways rules.
Branches near lines are cut back to a strong, healthy side branch — not stubbed or topped.
Contractors are licensed, bonded and insured. Credentials are on file with the City Forester.

Our routine trimming program

Most neighborhoods are trimmed on a regular cycle, with additional “as‑needed” trimming when storms or inspections identify issues. We also perform pre‑storm patrols and targeted trimming in high‑risk areas to reduce outages. We use new tools — like aerial imagery — to help predict where trimming will be needed.

Our partnership with the city

Entergy New Orleans coordinates closely with New Orleans Parks and Parkways. The city inspects work sites, provides guidance and has final authority on pruning decisions for city‑owned trees. We share schedules and updates so city partners can answer questions from residents.

Get help or learn more

Call 1‑800‑ENTERGY (1-800-368-3749) for questions or to report a concern.
For more information about how tree‑trimming crews work, visit Entergy.com/Tree-Trimming.