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My Account Anywhere

Get Outage Updates and Manage Your Account... ANYWHERE... ANYTIME

Sign up today for My Account Anywhere

What is My Account Anywhere?

My Account Anywhere keeps you in touch with your electric service when you’re "on the go." People who depend on cell phones or personal digital assistants, or who are frequently away from their home, business or computers, can access critical information and do business with us quickly and conveniently.

My Account Anywhere is great for customers who:

  • want to know if the power is on at another location, like their business, a loved one's home or a recreation camp.
  • are evacuated due to a weather emergency and want to know when power will be restored at home.
  • need to keep tabs on their account to manage tight cash situations, make a last-minute payment or avoid forgotten payments.
  • want to know immediately when a work order or permit is approved or why its status has changed.
You may connect with your Entergy New Orleans, Inc. information by Web-enabled smart phone or with any cell phone using text messaging. Click on the link below to see instructions for your type of phone.

My Account Anywhere is easy to use, and there is no charge* from Entergy New Orleans to use this service.

My Account Anywhere provides routine outage and account information during normal weather conditions. During incidents of widespread damage caused by a major storm, text messages may not be available for affected areas for several days until we determine restoration times.


* Depending on your wireless plan, you may be charged by your communications provider for the text messages or Web data associated with this service.